Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with seal intact.

Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 – 48 hours.

All returns are subject to standard shipping rates deducted from the return amount.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Moonwolfbotanicals@gmail.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges We only replace items if they are damaged during shipping. If you need to exchange it for the same item, send us an email at moonwolfbotanicals@gmail.com

Contact us at moonwolfbotanicals@gmail.com for questions related to refunds and returns. This needs to be added as the return and refund policy